Customer support
Delivery
What is the delivery time?
All orders placed on our webshop are shipped withing 3-5 working days from our warehouse in the Netherlands and shipped with DHL or PostNL. The transit time is 1-3 business days depending on your delivery location.
The indication of delivery time and shipping rates can be found in the table below:
| Country | Shipped by | Delivery time | Shipping rates per box |
| The Netherlands | DHL | 1 Business day | €5,60 |
| Germany | DHL | 2 Business days | €6,50 |
| Belgium | DHL | 1-2 Business days | €6,75 |
What are the shipping cost?
Shipping cost will be calculated based on your location and the weight/volume of your order. Please check our Terms and Conditions for more information.
Can I change my delivery address?
Please inform us if you wish to change your delivery address via myorder@originalhome.nl. Note that you can only change your delivery address before the item has been shipped out. After shipment, we cannot change your provided address.
Is your question not covered here?
We are happy to help! Please call us or send us an email and we will contact you as soon as possible.
+31(0)237857708 | hello@originalhome.nl